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Kenny and his partner showed up 20 minutes early. They were friendly, knowledgeable, and had no problems educating me when I asked questions. Priced very fair. I highly recommend for your plumbing needs.
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I recently moved to a new home with a well and septic system. I have no previous experience with onsite water and sewage and Bretta and the team at Tri-County were able to answer all of my questions. They were the only local company that was able to do the inspection and water flow test on short notice. I also chose them as they are listed as one of Frederick County Government Permitted Haulers making me eligible for the $75 Septic System Pump-Out Rebate. They contacted me the morning of the dispatch and provided me with a detailed report on my existing well and septic system. I was very pleased with the level of service and professionalism I received from Tri-County pumps and will be using them for future servicing of my well and septic system.
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Knowledgeable. Got everything working right and answered all my questions so I understood my system. Talked about maintenance needs and didn’t try to sell me anything. Will use again.
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This company really shepherds their customers! They are there when you need them and truly know their business and how to treat customers! They are experienced, thorough, professional, courteous and friendly.
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Technician Joel was very knowlegable and polite and answered any questions that I had about my service. I have used them for years now and will continue to do so!
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The Tri-County Pump Service experience has been great! The customer service by phone and the techs that have come to service my water treatment have been thorough, easy and professional.
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This company was so good and prompt to come and fix my plumbing problem - the same day I called. Brennan and his partner were wonderful, especially having to work in a crawl space.
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As always, Service Technicians were prompt, professional, friendly and highly skilled. They are thorough, reliable and a trusted service provider. A+! Early AM appointment was a routine maintenance visit. While here they spotted a … More
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Brennan was awesome and his tech was speedy, they explained everything thorough, gave proper estimates and completed all the work!!!! Very satisfied and feel much more comfortable about having the issues resolved. Thank you!
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Great Job by Mike, our sales rep and Todd, our installer. Professional, no question too much. We had install today. We are looking forward to great feeling and tasting water!
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Our well system pressure tank sprung a leak and was flooding the basement. Tri-County got help to us promptly, making sure to bring the new tank in the correct size. The technicians were knowledgeable and efficient, got all the work done in a short amount of time, and cleaned up the whole work area. I highly recommend them!
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Tri County was courteous and prompt, out the same day for leak under our kitchen sink. Brennan was very knowledgeable and super friendly and helpful. Made quick work of the problem and we were back up and running in no time. If we need plumbing services again, we want BRENNAN!!!!
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I called Tri-County Pump to snake out roots blocking the flow in the drain pipe to our septic tank. They did their best to provide service as quickly as possible and were able to correct the problem within hours of my call. The two-man team … More
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Tri County is great, no half-assin. They came out to our place to fix a complicated problem with contamination in our RO system. We appreciate that they stuck with it until it was fixed.
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Tri-County Pumps initially installed my whole-house water conditioner a couple years ago, and servicing annually since with no concerns. Polite, timely, efficient and affordable!
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We have used Tri-county to service our water treatment system for 14 years! We have found them and their technicians to be friendly, efficient, knowledgeable and reasonably priced.
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Perfect , polite , professional service as always . Techs are very good in explaining issues and pointing out potential problems . 1ri County pumps is never a bad choice
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So glad to see Tri County Pump this morning, who showed up in a timely manner when we called them and told them we had no water and there was probably a problem with or around our well and pump. They were courteous and very Professional and Knowledgeable and are looking into exactly what the problem is. They temporarily fixed the water problem and will be getting back with an update early next week to solve our water/ well pump issu… See more
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Zach and Brady came out to install a water softener. They were prompt and courteous. Very knowledgeable and able to answer all questions. Would definitely recommend Tri County.
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Friday evening our well pump died. Saturday morning Tri-County was pulling the pump and fixing our problem. They have been taking extra time to also explain what we will need to do to continue flushing our lines. So grateful For the knowledgeable company.