The crew provided an outstanding service despite working through the cold rain we were experiencing. The installation was on schedule including the quoted time of arrival and work completion. I had a great experience with the estimator and the installation crew.

Tony Zapata

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Experienced low water pressure over the weekend, the Tri-County pump operator called me at 6:30 Monday morning. I told her I had enough water to not be considered an emergency but would like to schedule someone to look at the well system. The technician was here by 9 and did a full assessment. It was the well pump (25 years old) so I partially expected it. The tech walked through the whole process and the estimate. Kept me updated on status and had full water pressure by early afternoon. Very professional team, respectful of the house interior and got the problem resolved . Highly recommend Tri-County Pump

Mark Nachajski

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Tri-County Pump Service has been a trusted source for help with my water system for years. I was delighted to learn that they also handle all plumbing needs and they did a great job on numerous small fixes during their last visit.

Therese Keegan

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Prompt, responded quickly for request for estimate. Estimate was fair and easy to understand. Once we confirmed acceptance, an appointment was set. They called a half an hour before. To let us know they were on the way. We’re pleasant well engaged asked a few questions. Did their job, cleaned up. Gave us instructions, we paid them and they left. Marvelous.

Larry Harper

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I called Tri-County Pump Service due to very good online reviews. I'm adding mine to their record! Brennan and Keion are prompt, friendly, knowledgeable, and efficient. They called ahead to let us know when to expect them; arrived on time, quickly found the problem (a leaking water supply line to the fridge), and made suggestions to repair or replace. They have a reasonable hourly rate, and they do not waste time. They made a temporary repair, and gave us an estimate for a permanent replacement, which was fair and reasonable. So we called them back for the permanent fix. The actual replacement job came in under the estimated cost! (As I said before, they are time, cost, and I would add, customer conscious). They are based in MD, but I would highly recommend Tri-County Pump Services to anyone in the Eastern Panhandle with plumbing problems!

Jessica Dykes

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The staff is always friendly on the phone and the technicians that did the work installing our new water softener were friendly and told us what to expect during the installation process.

Alan Fisher

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We have been using Tri-County for many years. They recently came same-day to repair a leaking pipe. Always pleasant. All repairs or installations have been top-notch with one small exception a couple of years ago. They promptly corrected the problem at no extra charge

K Strauss

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I would highly recommend Tri County!! From the moment I first called, to the end of our service they were punctual, informative, professional and did it all with great customer service. We recently purchased a home and with all the work we've been trying to get done Tri-county made the well and septic work a breeze. The young ladies in the office were always so kind when taking my calls, Bretta was great, explained the scope of work needed and went out of her way to help us get an estimate and work done very quickly. We had Jim and his son out to do the work and they were excellent! Kept me informed of the condition of everything and answered any and all questions I had along the way. Jim informed me they do more than just well and septic so we will certainly be calling them again for our future needs!!

Stephanie Cook

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Tri-County Pump service provided excellent and quick service when my septic line collapsed. They were efficient and explained everything in detail and did their best to fix this issue quickly. I would most definitely recommend them for future services I might need in the future.

Christine Parsons

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Tri-County employees are always very friendly and prompt. They always call and check in to see if an order is needed as well as giving you tracking on when your delivery is on its way. Thank you!

Tonya Mcmullen

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Tri-County Plumbing has been my go-to for several recent projects: Aaron and Sean expertly installed my water softener, Blake and Kenny replaced my well cap just a few days ago, and yesterday they swapped out my old pressure tank. They're not the cheapest option out there, but the service is unbeatable—friendly, fast, thorough, and always polite. Highly recommend!

Jeremy Schneider

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We weren’t sure if the water treatment equipment in our new house had ever been serviced. Tri-County pumps quoted us a worst case scenario but found that we only needed the yearly service once they got here. I was very impressed that they only did the service we needed instead of the more expensive one that we’d already authorized.

Genelle Newhard

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The guys who did the install of my water softner, were very professional, courteous and very well versed on how the system works. They answered all my questions with professionalism. Their work shows they take pride in what they do. Level, nice perpendicular joints, all done properly. In and out in under 4 hours. Great job Tyler, and Jake!! I highly recommend Tri County Pumps for any type of well work!!!

Thomas Houghton

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Excellent service. Reliable. Tiny. Responsive to emergencies. Highly Recommend. The crew, Kenny, Blake, Raymond and Stephen were absolutely stellar in everybody.

Yvonne Bryant

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Kenny and his partner showed up 20 minutes early. They were friendly, knowledgeable, and had no problems educating me when I asked questions. Priced very fair. I highly recommend for your plumbing needs.

TJ Frost

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I recently moved to a new home with a well and septic system. I have no previous experience with onsite water and sewage and Bretta and the team at Tri-County were able to answer all of my questions. They were the only local company that was able to do the inspection and water flow test on short notice. I also chose them as they are listed as one of Frederick County Government Permitted Haulers making me eligible for the $75 Septic System Pump-Out Rebate. They contacted me the morning of the dispatch and provided me with a detailed report on my existing well and septic system. I was very pleased with the level of service and professionalism I received from Tri-County pumps and will be using them for future servicing of my well and septic system.

Ryan Newton

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Knowledgeable. Got everything working right and answered all my questions so I understood my system. Talked about maintenance needs and didn’t try to sell me anything. Will use again.

Andrew Schulman

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This company really shepherds their customers! They are there when you need them and truly know their business and how to treat customers! They are experienced, thorough, professional, courteous and friendly.

Joyce Leonard

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Technician Joel was very knowlegable and polite and answered any questions that I had about my service. I have used them for years now and will continue to do so!

Marsha Wiles

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The Tri-County Pump Service experience has been great! The customer service by phone and the techs that have come to service my water treatment have been thorough, easy and professional.

robin boniface

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