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Excellent product description and answered the few questions we had. For they listen to us first as to our needs and provided an excellent choice and experience for us.
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Rodrick is personable, professional & very knowledgeable of all appliance products. He answered all of our questions & remained helpful & attentive to our needs. Thank you for your assistance. We’ll be sure to return!
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I had an excellent experience with this appliance company! Rodrick provided outstanding service from start to finish. He was professional, knowledgeable, and took the time to explain everything clearly. You can tell he genuinely cares about doing the job right and making sure the customer is satisfied. If you’re looking for reliable service, I highly recommend asking for Rodrick — he went above and beyond!
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I've done business with Martin's for a few years and they are very consistent. Rodrick is always willing to do what ever it takes to make the experience top notch and his knowledge on all of the appliance brands is so helpful when deciding what we need. Will never shop anywhere else for appliances!
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I would recommend Martins Appliance to everyone. Customer service was the best. Special thank you to Rodrick Thompson for thenfast and professional service provided!!!
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Martin Appliance, located near the Home Depot on Tower Rd, is hands down one of the top appliance stores in Gainesville—arguably the best in all of Alachua County. The customer service is outstanding, and Rodrick is extremely knowledgeable, communicative, and helpful throughout the entire process. Highly recommend!
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The best experience I have ever had! Just wanted to buy a washer and I got both, a washer and dryer. Rodrick let me know all the details why we should purchase both. He is a very smart and professional salesman. Great deal on both as well. We will return to purchase more appliances.
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Rodrick was great! Very knowledgeable and great to work with! We needed to find something Asap and he made the experience much more pleasant than we expected.
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We staged a home that a realtor had and the appliances were installed by Rodrick Thompson. He was very polite and professional. Because of that, when I need appliances I will be calling him at Martins!
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Great customer service! I went in to purchase a stove and it was a very wonderful experience. The salesman, Rodrick was extremely knowledgeable and helpful with every question I had. Highly recommended! Thank you!
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I was pleased with the customer service I received at Martin’s. I had all of my questions answered with no problems. Rodrick was knowledgeable and also offered advice and gave more other options to choice from. Martin has a wide variety of appliances.
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The service we received as we were purchasing a washer-dryer set was EXCEPTIONAL. Mr. Martin really knows his inventory and was kowledgeable on helping us decide which brand was best for my family. There were no pressure sales pitches during our time there. We had a very good experience and did purchase a set. The delivery was the next day with a very polite and efficient delivery crew. I have even recommended this store to several of my friends.
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Gary and his staff - as always - provided an excellent buying experience. Friendly, courteous, knowledgeable - and a fine selection of appliances. Highly recommended.
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I recently moved so I needed to purchase a washer and dryer. Martin's had a good set with decent price. I was impressed with Robert who wrote up my order, no pressure and I think,Jeremiah, who delivered, set up and tested both machines. Friendly, professional and timely delivery! I have only used the w/d 1 time so far but they both worked perfectly and I am glad I bought from this business!! For me, the drive to actually pay was just a tiny inconvenient due the stress of the move, but with that being said, I would most certainly check Martin's for any future needs. Well done and thank you very much!!!
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A great experience shopping at Martins. After choosing a new refrigerator it was delivered not just on time but early after checking with me. Would highly recommend you check them out if you’re in the market for a new appliance, you’ll love the price and selection!
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Great people to work with. Very helpful and accommodating to the customer in the best way they can. Any appliance I need in the future, I definitely will be going to them. Thank you guys
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Delivery guys were awesome! They were here less than 10 minutes and hauled away our old fridge.... Read more.
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I brought a refrigerator from Martin's Appliances which I have bought other appliances from them they are just awesome and I recommend them highly to anyone else which I love love love love my new refrigerator
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Excellent customer service! Not only do they have what you need, it is usually available today, not next week. Very friendly folks and great to do business with!
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I am a returning customer at Martin’s for all my appliance needs. They have highly quality products, pricing comparable to big stores, but an unbeatable service, with same day or next day delivery and installation. You cannot find this in any big chain. These guys are amazing.
