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Comprehensive Sleep Care has been a great help in fixing my sleep apnea. They are diligent and attentive, with Soniya in particular checking in frequently to see how I am doing and if I need anything. And Dr. Patel reviewing the charts to see how we can slightly tweak treatment for better results. Thanks!
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I called to make an appointment and Errol Rodgers was very helpful . He was very pleasant and accomodating to my needs. I also requested a copy of a medical record and got it very quickly from Suresh Debnath. Very profesional and efficient.
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Madison Trusty has provided excellent customer service...a rarity for CSCC. Madison worked very hard to get my OA expedited and received before a long trip overseas. She has also reached out to the billing department when there was a discrepancy in my bill. CSCC is lucky to have someone who is so very responsive and caring to their clients. Thank you Madison!!
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Today I had a televisit appointment with Esther Chung and follow up appointment scheduled by Charlotte Cruz. Both individuals were highly professional and very efficient. Very happy with the service I received!!!
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I’m leaving this review to report my satisfaction with the Scheduling Department. Leanne Marie Robson and the team were so helpful in helping me get an earlier appointment and making sure my paperwork and information was in order so I am fully prepared. I appreciate that kind of thoroughness and have confidence in working with them in the future. I will update after my full experience.
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I had an excellent experience with Vijaykumar Sankar in the Comprehensive Sleep Care Center, DME department. He went above and beyond to coordinate with my insurance, clarify my out-of-pocket costs, and proactively call me to explain everything in a way that was easy to understand. His professionalism, kindness, and follow-through made the entire process smooth and stress-free.. I’m grateful for his help and highly recommend working with him
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Rufus calls and checks on us and makes sure we have what we need to manage our medical concerns. He is wonderful to speak to and he really listens well and shows that he cares.
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Varsha S. helped reschedule a very important appointment - not the date to my relief but location- and understood the need. She found a creative solution and took the time on the phone to ensure we had our appointment when we needed it. Thank you for understanding and finding a creative solution.
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Cassandra was very helpful and polite when it needed time to find the information I needed. She was able to find good times for the dates of appointments I need. She did a good job and was a very pleasant person.
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I had a sleep consult with Dr. Jimenez, and she was outstanding! She asked a lot of great questions and made solid recommendations for my sleep hygiene. Highly recommended!
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I like to say I had a wonderful experience when I called to schedule a long over due appointment with CSCC. I spoke with Leanne Robson who was very helpful, informative and pleasant to speak with. Setting up my appointments were quite simple, thanks to Leanne.
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Charlotte D' Cruz Wallace D' Silva So, the reason for 5 STARS, Charlotte listens to my concerns regarding an appointment & I did not have to repeat myself. Great service Charlotte Thanks
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Soniya gives great service! Thanks for your help. I go to the Arlington location and it has been a great experience over the last year. The sleep rooms are comfortable and clean at a good temperature. The directions and parking were good. I felt safe-ish at night but every sleep study I have ever done feels a little anxious going to an office at night. The equipment has been a gift in my life I am so much healthier for using this machine. They were patient over time as I tried many sizes and masks. I love the over the nose mask.
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Casandra was very helpful listening and understanding that I need the appointment soon and she quickly did it for me. She was very patient such a good mood for a person who gets thousands of call every day.
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I had a sleep apnea test , The tech was very patient and professional. I had a Wonderful experience. I cannot thank Cassandra enough for how she put me at ease so quickly and made me very comfortable during the night. I felt safe in the facility. I highly recommend using this company.
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I recently called to inquire about the shipment of my CPAP machine and had a great experience with Cassandra Rachel Moore. She was friendly, knowledgeable, and provided clear updates on my order status. Cassandra made the whole process feel smooth and worry-free. Thank you for excellent customer service!
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Outstanding Patient service by Cassandra Rachel. I very much appreciated her working with my tight schedule and geographic area in scheduling my appointment. Thank you Cassandra. Kindest Regards....Roger D. Savage, CPA.
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Varsha Shankar was very nice and welcoming. She reminded me on time and informed me about everything before the appointment, which made it easy for me to manage my schedule for the sleep study.
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I had a call with Stafford Martin to book an appointment with one of the sleep Drs. and he was extremely helpful, considerate and very knowledgeable - he booked my appointment quickly! Thank you for being so helpful and kind Stafford!
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I called CSCC & spoke with Cassandra. She was able to get an initial appointment in two days & was able to help me book the remaining appointments I needed all in about 10 minutes.
