-
I got helped by Haidy Grace Castañeda with professionalism. She make sure my information was correct before my appointment and send reminders to make sure I don’t miss it.
-
Leanne Robson helped me reschedule appointments from telehealth to in- person now that CSCC no longer offers telehealth. Leanne was pleasant, patient and professional while assisting me.
-
Haven’t had my actual visit IRL yet, but the process hasn’t been too bad so far. Scheduling was a bit of a mess for a while, but Rufus Ryan Fraser helped so much in getting me an appointment faster! The center overall gets a 3.5/5 stars from me for now, but Rufus gets a 5/5 for sure. ⭐️⭐️⭐️⭐️⭐️
-
I received a fantastic professional service from Kevin over the phone and he was very helpful and was able to guide me through my initial registration and appointment setup. I was well informed about all the necessary information I need and well done, Kevin.
-
Rufus Ryan Fraser assisted me with changing an appointment. He was very professional, efficient, and pleasant. If I were a doctor I'd try to convince him to work for me.
-
All the staff is very professional, pleasant, friendly, knowledgeable and thorough. Never have I encountered any negativity or confusion. Highly recommend them.
-
CSCC's staff have always been helpful and pleasant AND patient! Today, Ms. Robson informed me of a change in schedule, and explained why, how, etc. She is very pleasant and knowledgeable to deal with!
-
Rufus Ryan Fraser was the gentleman who helped me today and he was amazing. I have been going to Comprehensive Sleep Care Center for over five years and they are true pros. They not only helped diagnose my sleep issues, they had a variety of ways to treat my conditions. They are incredibly responsive and that is very helpful -- like Rufus today who called me right back after I left a message and got me a same day appointment. Now, he can do that all of the time -- he's not a magician -- but he looked everywhere he could to find me a cancellation so I could be seen before I ran out of my medication. A true champ!
-
I would like to complement Rufus Fraser at Comprehensive Sleep Care Center.He has helped me the phone with appointments. He is always respectful and responsible. S. Farber
-
Had to call CSCC today to change my scheduled appointment do to a conflict. The person who answered the phone, I did not get his name.., was very friendly and had my appointment changed in no time. Nice dealing with someone like that for a change.
-
Rufus provided the best customer service today that I've experienced in my last 15 years with CSCC, including a timely callback after resolving a couple of admin issues. Keep up the amazing effort!!
-
Leanne helped me sort out several appointments and make new ones today. She was both fast with the process and patient with me as she sorted through my multiple appointments and explained what each was for. I really appreciated her help today.
-
Thank you Charlotte for the excellent service in opening a new patient account and scheduling me for a sleep service, Appreciate your professionalism and thoroughness. Thank you!
-
So far, I have made appointments for my sleep study and that has gone well. Rufus Ryan Fraser was very helpful in setting up my appointments. He was clear and concise providing the information for my upcoming visits.
-
The few times I've had a problem it was solved quickly. Today Keaira was a huge help in getting a machine to replace my broken one sent to mewhile I'm out of town for 6 weeks.
-
MP Was very helpful rescheduling my husband’s sleep center appointment to a convenient location and date and also provide provided excellent service for the follow up appointment in just one week. Very grateful for her assistance.
-
When you call for an appointment ask for Kevin Dcruz. He is so patient, understanding and puts customer service at the top of his priority when speaking with you. I was a bit frustrated with a protocol and after him patiently talking me out of it without guilt or frustration he was very helpful in getting me the appointments I need and explaining why I need them. I also appreciate my experience with Katherine Soto - she’s been great at making sure that the proper procedures are complete to get me the device I need- I am very grateful to have her as my NP.
-
Worked with Charlotte Dcruz to update my appointment details. She was friendly, quick, concise and very helpful with my appointment rescheduling. I look forward to the continued excellent customer service I received with Charlotte @ CSCC
-
It was very quick and easy to not only get an appointment for my sleep study, but the support leading up to it was fantastic! Varsha S. was very helpful and responsive with all my needs and questions!
-
Our experience at CSCC was positive. We did a sleep study there last year which revealed sleep apnea. We also have a follow up planned to make sure the sleep apnea is resolved . Varsha S was our coordinator and she is helping us with this.
