• First Class Chimney Services did an absoutely outstanding job on our chimney restoration. They rebuilt our crumbling chimney from the roof up, and the result is a virtually perfect match for the original brickwork.From the estimate to the job, they were always responsive and professional. Manuel, their senior chimney guy, has been doing this for 25 years, and his experience shows.I wouldn't hesitate to recommend First Class Chimney Services.

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  • Excellent service. Masks were worn. Inspection and service were excellent. Very complete. You feel safe having a fire in your fireplace post inspection.

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  • GREAT PROFESSIONAL WORKERS WHO EXPLAINED THE PROBLEM, INFORMED ME OF THE PROCESS AND COMPLETED THE JOB IN SHORT TIME, PHOTOS WERE FORWARDED TO ME AS EVIDENCE OF THE COMPLETED WORK. I WOULD DEFINITLY USE AND REFER THEM.

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  • I heartily recommend this company. Very responsive, and very professional crew. I hired them to install a Pellpro pellet stove. It is clear that this is something they do all the time. They were prompt for both the initial estimate and the installation.When they did the estimate, they did a thorough check of my chimney and made sure they understood my needs. An estimate was emailed within a few hours for the installation, and they also included additional estimates for work I needed on another chimney too.On the day of the installation they took care of my home by wearing boot covers and putting down blankets to make sure they didn't get soot on my floors. They did an excellent, professional job.Services:¬†Chimney repair & restoration,¬†Fireplace installations

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  • I heartily recommend this company. Very responsive, and very professional crew. I hired them to install a Pellpro pellet stove. It is clear that this is something they do all the time. They were prompt for both the initial estimate and the installation.When they did the estimate, they did a thorough check of my chimney and made sure they understood my needs. An estimate was emailed within a few hours for the installation, and they also included additional estimates for work I needed on another chimney too.On the day of the installation they took care of my home by wearing boot covers and putting down blankets to make sure they didn't get soot on my floors. They did an excellent, professional job.

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  • Once an existing condition that impacted the scope of work was identified, I was notified immediately. Instead of forcing my hand into proceeding with additional work, work around the area in question was stopped until I was able to make a decision on how to proceed. Both the office and field side of First Class went through great lengths to not only help me understand the situation but also all the consequences of the different ways of proceeding. I felt confident that the decision I made was informed and would provide the best result for my needs due to their help.

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  • Once an existing condition that impacted the scope of work was identified, I was notified immediately. Instead of forcing my hand into proceeding with additional work, work around the area in question was stopped until I was able to make a decision on how to proceed. Both the office and field side of First Class went through great lengths to not only help me understand the situation but also all the consequences of the different ways of proceeding. I felt confident that the decision I made was informed and would provide the best result for my needs due to their help.

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  • First Class Chimney Services was absolutely wonderful! Their technicians were honest and professional. Last year they sweeped my chimney and this year they came back to repair it and I am very happy with their service. 10/10 would recommend!

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  • They are friendly, give reminders and very flexible. They come on-time and work real quick. Both of the people that cake wear masks and courteous. The price... Read more.

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  • First Class Chimney Service has great customer service and a very knowledgeable team. Tony and Marco were very helpful and answered all of my questions. When it came time to clean my chimeny they did a great job and made sure there was no mess in my home. I highly recommend this company!

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  • First Class Chimney Service has great customer service and a very knowledgeable team. Tony and Marco were very helpful and answered all of my questions. When it came time to clean my chimeny they did a great job and made sure there was no mess in my home. I highly recommend this company!

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  • They had a truck break down on them and had to reschedule for the following week with me. But once on site they were quite professional and thorough. One tech was on the roof and the other working at the stove insert. Got the system clean in less than 30 minutes and left the home perfectly clean as well. Recommend them highly.

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  • The main office called and informed me when the technician will be arriving. Once at my home both technicians wore proper Covid-19 attire, layed down drop cloths and did the necessary cleaning.

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  • I had a fireplace insert installed and was told by the installation company I needed to have my chimney repair. He offer to do it for $1,500. So I took bids through Home Advisor. I found this company to have the best price. The company sent two technician and they repaired and replaced the top three rows on the chimney. They used a latex based mortor which will last.

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  • We had a great experience with this company. We got estimates of what needed to be done and cost from a couple different companies. The estimates came in relatively close. We liked the professionalism of this company and the way they carried out the work. We appreciated the way the broke down the project for us so that we could do it in stages - an important financial consideration for us.

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  • First Class Chimney Svcs just finished a rebuild of our chimney from the roof up as well as a B-vent replacement to our furnace and water heater. Our bricks aren't the usual red color, but Manuel matched the bricks very well. The original B-vent should never have passed the initial inspection when we purchased our home, because it wasn't tall enough from the roof line. We weren't aware of this, but Manuel and his coworker put in the proper B-vent. The employees arrived on time as promised and worked hard to complete the work. Their price was very competitive and it comes with a 5-year warranty. My husband and I couldn't be happier and we highly recommend First Class Chimney Svcs. Susan and Marty D

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  • We are selling our four-story townhouse and were supposed to replace the chase cover on the chimney as part of what we agreed to do for the buyer. We contacted probably a dozen chimney companies and got every response under the sun. One company told us over the phone that it would probably be between $800 and $1100 to replace the chase cover; that same company charged us $199 to come out, stand on the ground, and look up at the chimney -- only to tell us that the new price was $7800 due to the required scaffolding! This terrible company knew from the beginning how high the roof was! We were seriously stressing out until we found First Class on Homeadvisor.com. From the first phone call, it truly was first class. When I told the gentleman on the phone that the roof was high, he was already looking at photos online since I had mentioned we were selling. He was looking at the listing photos and telling me that First Class does work on high chimneys like ours all the time. First Class was professional and promptly came out to give us a FREE quote. It was the only company to actually physically go up onto the roof to measure before giving us a quote, and the quote was $1250. First Class finished the job today (on time, and for the quoted price) and the gentleman who did the work even sent me photos of it when it was done! After getting the run-around from so many companies, we had started to think that the chimney industry is shady as a whole, but First Class restored our faith in the industry. This is a business that lives up to its name. We will definitely be calling First Class for anything chimney-related at our new house.

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  • First Class Chimney is a 100% professional organization. From evaluation, to estimate, to full lining installation and Chimney repair they delivered exceptional value, expertise and service. A+++ Rating.

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  • First Class Chimney Services quickly replied to my inquiry on Thumbtack and I was able to schedule an appointment for them to come take a look at my leaking chimney a few days later. While the phone consultation was great, the first sign I would not be dealing with first class customer service was their 2-hour appointment window. Great for them but not so great for the customer. I went ahead and scheduled an appointment for a weekday with a window of 12:00-2:00. Upon leaving work at 11:30 to get home by 12:00 I checked my cell phone which I'm unable to take into the building where I work. I had a voicemail from First Class Chimney at 10:30 saying they were at my door but no one was home. I quickly called them back and told them I had an appointment window of 12:00-2:00 and I was simply told "Well we were running early today". Asking if I should return to work or continue home for my scheduled appointment the representative said I should continue home, they would fit me in sometime later that day and he would call to let me know when. I continued home and never received a call back from First Class. Update: After posting the above review I received a call from First Class apologizing for the miscommunication. They rescheduled my appointment immediately and were even kind enough to discount the work due to the previous inconvenience. Their guys showed up on time, were very professional and ran down the options for the repair with me. They did a great job on the repair and the chimney looks and functions better than ever. I'll definitely have them back for seasonal cleanings and additional repairs when the time comes....Read More

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  • Excellent service from First Class Chimney Services, the fire place with the insert works great and we notice the temperature differences immediately.

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